FAQ

Frequently Asked Questions (FAQ)

1. Shipping & Delivery

  • Where do you ship?

    We currently ship to addresses within the United States only. We do not offer international shipping at this time.

  • How much does shipping cost?

    We offer Free Standard Shipping on all U.S. orders, with no minimum purchase required.

  • How long will it take to process and receive my order?

    Orders are processed within 1 business day (Monday – Friday). Once shipped, standard transit time takes 2–4 business days. Total estimated delivery time is 3–5 business days.

  • How can I track my order?

    Once your order ships, you will receive a shipping confirmation email containing a tracking number so you can follow your package’s journey.

2. Payments & Billing

  • What payment methods do you accept?

    We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

  • What currency are your prices in?

    All prices listed on our store are in U.S. Dollars (USD).

  • Is my payment secure?

    Yes, completely. All transactions are processed through encrypted, PCI-DSS compliant payment gateways. We never store your full payment card details on our servers.

3. Orders & Support

  • Can I change or cancel my order after placing it?

    If you need to make changes or cancel your order, please contact us immediately at support@buskin.com. Since we process orders within 1 business day, we cannot guarantee changes once the item has shipped.

  • What if my package is lost or delivered to the wrong address?

    If tracking shows your order as delivered but you haven't received it, please email us within 7 days so we can investigate with the carrier. If an incorrect address was provided at checkout, additional shipping fees may apply for reshipment.

4. Contact Us

Have more questions? We’re happy to help!

  • Store Name: Buskin

  • Business Address: 756 Dorado Dr, Santa Barbara, CA 93111, United States

  • Email: support@buskin.com

  • Phone: +1 (856) 658-0735

  • Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)